Customer Testimonials
 | Just a note to thank you for the great service, the crate battery amp was delivered on time recieved in perfect condition, well done and thanks Magnus for your patience on the phone. |  |
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| ~ Brian Holland, Worthing 2012-4-25 | ||||
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| Thanks again for the great service guys PS 6 sounds amazing and thanks for my wonderful JTV 69..............Top staff. | |
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| ~ John Brady, Dundee 2012-3-12 | ||||
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| Just been into the Dunfermline store to see if they had any spare parts for my Fender Strat and the guy knew exactly what I was looking for. Excellent service from there as always, thanks! | |
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| ~ Graham Izatt, Dunfermline 2012-3-10 | ||||
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| Just received my hiwatt g200 today, arrived well packed and as described. Thanks for awesome service, amp sounds epic. Cheers, doug | |
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| ~ Doug Aitken, Cockermouth 2012-3-1 | ||||
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| I was in there a few weeks ago with my Trans-Lavender Ibanez SA 220FM. I had initially wanted a price for potential trade in or sale, but after some discussion and the quickest set-up done by Gil while I went for lunch rather than making me come back the next day from Stirling, unbelievable service! The guitar was playing like a completely different beast, awesome work. I was also allowed to play as many guitars as I liked with no hassle or pressure from anyone, and I don't usually like playing in public, so it was definetly a relaxed place! Also ended up buying a Fender Mustang 1 modelling amp, which i absolutely love too, a great replacement for my knackered Roland Micro-Cube. I have already recommended your place to friends and will continue to do so. Looking forward to coming through again to buy a Les Paul! Many thanks again for everything, really impressed with your place. Ally. | |
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| ~ Ally, Stirling 2012-2-20 | ||||
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| Just wanted to thank you for your friendly service. Best Wishes Dorothy. | |
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| ~ Dorothy, Lampeter, South Wales 2012-1-16 | ||||
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| A quick line to say how impressed I was with my recent purchase of a line 6 spider amp. Your price was the cheapest on line and included free delivery - fantastic, but the best bit is ordered it late on day 1, it was despatched by you on day 2 and delivered by courier on day 3. Keep up the good work - I'll definitely buy from you again. Thanks again! Paul. | |
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| ~ Paul Street, Birmingham 2011-12-31 | ||||
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| I just wanted to say thank you very much for all you did for me with the Resonator; it was much appreciated. It arrived last week and I have to say it is an absolutely fantastic instrument. You've most definitely sealed yourself another customer, even with me being the other end of the country! I'll be checking out the webshop frequently :) Chris. | |
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| ~ Chris Last, Ipswich 2011-10-20 | ||||
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| I have been on holiday so I haven't had a chance before now to thank you for the suberb deal and service when I bought the Godin 5th Avenue Kingpin Semi Acoustic, It was very much appreciated. Many thanks, David. | |
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| ~ Dave Baird, Newcastle Upon Tyne 2011-10-9 | ||||
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| I bought a Blackheart Killer Ant guitar amp from you recently and I just wanted to say thank you for the excellent service I received. Many thanks, Graham. | |
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| ~ Graham Parker, Newcastle Upon Tyne 2011-9-19 | ||||
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| Hi all at Kennys! Received the gorgeous saddle leather Gibson strap (to go on 'Stuart', my Les Paul Custom) in the post this morning, absolutely chuffed to bits! Thanks guys! Ella Woolley, Gillingham. | |
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| ~ Ella Woolley, Gillingham 2011-8-15 | ||||
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| Thanks so much for keeping in contact, great service. I'll recommend you guys to anyone that will listen. Bob Wolf, London. | |
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| ~ Bob Wolf, London 2011-7-21 | ||||
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| Just huge Thank You to all the folks at Kenny's Music i ordered a guitar case yesterday and as stated on your site it was here the very next day ,that is what i call service,every thing was right right price cheapest on line including P+P and delivered on time to boot so once again Thank you all ,i will recommend your site to everyone i know and i will be back to shop with you again. Keith Clarke, Birmingham. | |
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| ~ Keith Clarke Birmingham, 2011-6-18 | ||||
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| Thanks to steve and Gil for sorting me out and for the prompt delivery time to get to me in Luxembourg, I couldn't be happier. All the very best. Hope to do business again sometime. Edward Leonard, Luxembourg. | |
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| ~ Edward Leonard Luxembourg, 2011-5-11 | ||||
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| Just a wee email to let you know i'm delighted with the " Dove " when i got it home, really impressed with the action, thanks for everything and if i hear of anyone looking for anything musical i'll certainly recommend you. Gerry Doolan, Dunfermline. | |
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| ~ Gerry Doolan Dunfermline, 2011-4-21 | ||||
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| Many thanks once again for everything. I must say it's a real pleasure speaking to you at Kenny's Music. You have the best customer service I've every come across and I keep boring everyone with how great you are and how they should use you for all their musical needs! Courie Amado, Torquay. | |
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| ~ Courie Amado Torquay, 2011-3-15 | ||||
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| I have received the gibson beautiful as expected very very happy with the service and advise that you provided. A very professional and friendly team. thank you very much. federico comis, London. | |
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| ~ Federico Comis London, 2011-3-12 | ||||
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| I purchased a blackheart amp from kenny's music. It was being sold at the best price, and also came with a free stool which made the offer too good to turn down. The item arrived the following day, which was very impressive considering the logistics! When the item arrived I thought the kettle lead was missing without checking the extra box. I phoned up , the staff were extremely helpful and were nore than willing to send out a new lead the following day. All they asked was I check the spare box, which I then did, and guess what was in there.....my kettle lead. I was impressed with the speed and professionalism of the store, and how committed they were to after sales. I would certainly recommend them. Tim, Birmingham. | |
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| ~ Tim Birmingham, 2011-3-2 | ||||
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| Just wanted to say thanks for a great service. Guitar arrived today and although it has a slight cosmetic mark on the back I'm very happy with it. Nice action and tonal quality which wasn't there from a much (much) more expensive Yamaha recently returned to another supplier. Keith Norman. | |
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| ~ Keith Norman, 2011-2-10 | ||||
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| Just a quick email to say I received the Slash Appetite Guitar and it looks and sounds great, many thanks for your excellent service. Derick Boorman. | |
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| ~ Derick Boorman, 2011-1-31 | ||||
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| Just a quick note to let you know how impressed I am with your outstanding service! Ordered on Wednesday afternoon and delivered first thing on Thursday morning from one end of Britain to the other and at an unbelievably good price! Did you steal a lorry load of these amps or something?? Rob Munro. | |
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| ~ Rob Munro, 2011-1-20 | ||||
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| Received my amplifier today within 48 hours of order. Awesome service, particularly at this time of year!. Guy Murray. | |
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| ~ Guy Murray, 2010-12-17 | ||||
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| Hi, Just to say thanks. Ordered a digital piano (via phone) yesterday and it arrived here in Devon this morning despite snowy weather. Very impressed with service, delivery, price and value. Never got my email with tracking ID but minor detail when delivery was so quick. Mikey Campling. | |
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| ~ Mikey Campling, 2010-12-17 | ||||
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| I had my jackson guitar modified yesterday with 2 new EMG's which came with a full set up. The price of work was great and i would like to say that this thing sounds awesome and it's all thanks to Gil and Brian. Gil had it ready in quick time and was professional right the way through, really valuable staff i must say. Andy Simpson. | |
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| ~ Andy Simpson, 2010-11-04 | ||||
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A little line to you to offer big thanks for a tip-top service and especially to Ali Anderson for performing beyond the call!...and a happy boy at the Sound Cafe with his Godin guitar. Dave Gray. | |
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| ~ Dave Gray, 2010-10-29 | ||||
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Thank you. I've rounded-up quite a bit of gear recently, and my experience with Kennys Music has been great. I had personal phone contact (cheers Steve) and we spoke for a bit. The feeling I had was that of a small and friendly organization that puts in genuine effort and have an intimate attitude toward meeting customer needs; something I find highly refreshing compared to most of the faceless online stores. Fantastic. My suggestion would be to allow service ratings to be made in addition to product ratings, you'd get full marks on both. Dennis Morrison. | |
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| ~ Dennis Morrison, 2010-10-01 | ||||
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I just wanted you to know that I love you!!! You have the gear, delivery when it is promised and have the best after-sales I've come across. I have recommended Kennys to the rest of the band. Too cool. Nicole Bradley. | |
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| ~ Nicole Bradley, 2010-09-27 | ||||
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I have never done this before, but I just HAD to tell you how impressed I am with your service. When the guitar arrived within 24 hours of placing the order, I could not believe it! and PROPER packaging. So many other companies could learn from you! And the guitars great. I will definitely be back... Thanks again. Natalie Currie. | |
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| ~ Natalie Currie, 2010-09-23 | ||||
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Amazing. I ordered at 4:30 PM and my package arrived next morning. Roger Belling. | |
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| ~ Roger Belling, 2010-09-18 | ||||
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Excellent. The keyboard I ordered at 4pm Monday arrived at 6pm Tuesday night. How did you do that? Warpy time travel? You guys are amazing! All the more time to practice for the weekend gig :-). Yours, Shannon Alder. | |
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| ~ Shannon Alder, 2010-09-9 | ||||
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Just sending send a quick note to say thank you. I have only ordered from you twice now - but my experiences with kennys music thus far have been positive. I recently had problems with my amp, (a vox ac30), Chucked it up on eBay, and got a nice new one from you for not too much more ;-). Shame it doesn't work for boyfriends - and you guys are brill. Thank you, thank you, thank you! Never change! And when you need a top marketer in Glasgow - let me know - I'll be spreading the Kennys love until then! Deborah Lackey. | |
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| ~ Deborah Lackey, 2010-08-26 | ||||
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Kennys Music should give master clinics on how to treat customers. You really have extraordinary service. I wish you sold everything and I could buy just from you. Thank you. Anonymous | |
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| ~ Anonymous, 2010-08-22 | ||||
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I must compliment you on the way you handle your business. If everyone else was so efficient more people would shop with them. Laurie White. | |
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| ~ Laurie White, 2010-08-11 | ||||
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Hey, got the guitar today - I can't put it down. Saving up for a decent multi-fx now. Thanks for the great work (especially the web girl :-) | |
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| ~ S.L, 2010-08-2 | ||||
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I want you to know how good your staff were in helping to correct a problem I had. My amp died, and you were quick to send out a replacement in just in time for a gig two days leter . You should be so proud of how Gill represented your company. btw he really knows his stuff ehh... I will spread the word on how wonderful Kennys Music are, and how patient and kind your staff were to me. John V. | |
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| ~ John V, 2010-07-12 | ||||
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In my hectic day yesterday, I am unable to remember the guy that I spoke to on your team (was it Simon ?). If you are able to look that up, PLEASE send him my thanks. ...the ease and care that Kennys gave me was amazing. Everything he said happened, FASTER than I expected. He said the courier would call to confirm some info - UPS called about 5 minutes after I hung up. He said the item would be replaced - it's already on the way to my house. Trust is a big part in loyalty with a company, and you have earned mine. Please know that this was my first experience with you, and it will NOT be my last. Above and beyond the call of duty. Warmest, kindest, and most THANKFUL regards. Steve Bishop. | |
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| ~ Steve Bishop, 2010-07-2 | ||||
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I would just like to write a glowing review of your service and speed. I should have my PA tomorrow and that is very refreshing considering I just got done dealing with a disasterous german company for over a month. I wanted to thank you for your excellent customer service, even though I haven't needed it (yet :-), and would also like to compliment your pre-sales effort. You are doing an excellent job. Thank you for your cooperation and ease of contact is refreshing to see after seeing what Geri can do to their customers. You can expect me to buy more off of kennysmusic.co.uk and recommend you to anyone who asks. Thank you once again! Marky. | |
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| ~ Mark G, 2010-06-22 | ||||
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I just want to thank you for all the hard work you do, and the way in which you do it. It is rare to find a company which is so friendly, so committed, and so wonderful as all of you are. Thank you all. Peter D. | |
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| ~ Peter D, 2010-06-21 | ||||
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Wow. Kennys is the coolest company online. I got one of your free tee-shirts last week at Gibson day before placing the order today. Just shows, the hype works. Didn't think I'd ever own one. Simply amazing. Bryce H. | |
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| ~ Bryce H, 2010-06-7 | ||||
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Just wanted to tell you that my son was thrilled with your fast delivery and he just loved the amp!!! (We just need headphones now he he ) He was so happy when he saw the big box with Marshall on it. He's the envy of the band now I think. Maria T. | |
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| ~ Maria T, 2010-06-1 | ||||
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A quick note to let you know about my experience. From the amazing selection on your site to the customer service chap, it has been FANTASTIC! When money is tight, it's good to know that I am being respected and cared for while I am spending it! New loyal customer for life! | |
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| ~ Kerry K, 2010-05-20 | ||||
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I just wanted to take a moment and send you guys at Kennys some positive feedback. I order fairly frequently (well 3 times now) and I have never had anything but a great experience. The fact that you have next day delivery means so much to people like me. Who knows if this will ever get read, but I just wanted to send some kudos to you all, including Kenny! Paul. | |
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| ~ Paul R, 2010-05-17 | ||||
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Could you give my appreciation to your staff for the very professional and efficient manner in which they dealt with my order. I am a first time customer to kennysmusic.co.uk and experienced a few issues in getting the account set-up. Both management and staff should be congratulated. I received my order last week and am quite satisfied. Thanks again, and I will definitely recommend your service to everyone I know. Dave H. | |
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| ~ Dave H, 2010-05-3 | ||||
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I just want to thank the you for supplying the Kerry King head. It totally rocks. I will let others know of your site. Thank you again!!!! Keith L. | |
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| ~ Keith L, 2010-04-18 | ||||
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Amazing customer service, PERIOD. The way it should be. Many thanks, Liz | |
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| ~ Liz, 2010-04-7 | ||||
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Thank you for the absolutely amazing customer service extended to me during my recent purchase. The world is now a much nicer, happier, and noisier place. You have a new customer for life! Many thanks, Leo | |
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| ~ Leo, 2010-04-02 | ||||
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