Our standard couriers offer what is known as a "kerbside delivery". This means they will only deliver to your door. However, if you need the piano taken upstairs, contact us and we may be able to help as we run a weekly van delivery service that may be able to cater to your needs.
Digital pianos offer many benefits over acoustic pianos. Here are just a few:
You will be given an estimated delivery date based on your location and selected shipping option during the checkout process. If next working day shipping is selected, orders of items that are in stock placed before 2pm weekdays will be dispatched same day, with weekend orders shipping Monday, all on a next working day service. If you need your item delivered on a specific day, you can leave a comment in the box at the checkout and we'll take it from there. Please note items shipping from our Aberdeen store may occasionally require a 2 day shipping service.
We know that sometimes making sure you're in for a delivery can be a pain, so you can specify a different shipping address at the checkout (just make sure your billing address matches your payment card!).
Our website clearly states the stock availability status of all items listed, and this status is dynamically updated throughout the day, meaning that as soon as something is sold in store or online the availability status is updated accordingly. This means you can buy with confidence knowing that your purchase is yours.
Applies to online & distance sales orders only: If you have simply changed your mind and wish to return your item, let us know within 14 days of delivery and we'll arrange the return and refund with you. All returns will need to be in the condition they were received and are subject to Kenny's Music returns policy.
If you have any questions relating to your order or anything in general, please don't hesitate to get in touch using our contact form.
At Kenny's Music we take the privacy and security of your payment and personal details very seriously.
Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions.
You can tell whether a page is secure as 'https' will replace the 'http' at the front of the kennysmusic.co.uk in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window.
Using an unsecured network in a public place can be risky as unauthorised people may try to intercept anything you're doing online.
Only connect to secure wireless networks that you trust.