WE ARE OPEN FOR ONLINE ORDERS FIND OUT MORE HERE
WE ARE OPEN FOR ONLINE ORDERS
FIND OUT MORE HERE

COVID-19: Delivery and Service update



By

Kenny's Music



Online orders
We will be continuing to fulfil orders placed on our online store. We are ensuring that fulfilment of orders is being undertaken in as safe a manner as physically possible, with an absolute bare minimum staff level operating from within a closed warehouse, with all hygiene protection measures that we have put in place since the beginning of the outbreak.


Delivery service
We are still shipping out orders on a daily basis. Please note that we may need to ship orders with multiple items from different locations, so items may arrive at different times.


Stores
Following continued guidance from the government, to ensure the safety of our staff our stores are now closed until it is deemed safe. We will update our customers via our website/social media/our website when we re-open. If you have an outstanding deposit with one of our retail units, please email us directly at ask@kennysmusic.co.uk.

Click & Collect will not be available until the stores re-open.


Customer Services
Due to the impact of COVID-19, we are operating reduced hours in which our phone lines will be open. Please contact us 10:00-16:00 Monday - Friday on 01382 225619, or you can get in touch using the contact form on our website, create a live chat ticket, or email us directly at ask@kennysmusic.co.uk.

There may be a delay on getting back to you due to reduced staff levels. We are working hard to bring you the best service possible, and we apologise for the inconvenience this may cause.


Thank you for your understanding and continued support through this difficult time, and please stay safe
Posted in News By

Kenny's Music



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