GLASGOW & DUNDEE STORES NOW OPEN FIND OUT MORE HERE
GLASGOW & DUNDEE STORES NOW OPEN
FIND OUT MORE HERE

COVID-19: Store reopening news!



By

Kenny's Music



Our Glasgow and Dundee stores are now back open again, and our Aberdeen store is opening on the 7th August!

Glasgow
tel: 0141 2040322
email: glasgow@kennysmusic.co.uk

Dundee
tel: 01382 225619
email: dundee@kennysmusic.co.uk

Aberdeen
tel: 01224 210121
email: aberdeen@kennysmusic.co.uk


    11am-4pm, Tue-Sat
    Glasgow
    Aberdeen
    Dundee
    Dunfermline
    Click & Collect
    7th Aug
    TBA
    Appointments
    7th Aug
    TBA
    Accessories
    7th Aug
    TBA
    In-Store Browsing
    7th Aug
    TBA
    Repairs
    7th Aug
    TBA




We have introduced measures to our stores to protect both our staff and customers, including a strict limit on how many people can be in the store at once, minimum social distancing requirements, screens to protect our staff at the counter and a dedicated isolated demo-ing area. Face coverings are mandatory in all of our stores as of July 10th.

We are allowing customers to visit without an appointment, but you may need to queue before entry. If you are looking to try anything specific out, or discuss a trade-in of your gear, we recommend making an appointment by calling the store ahead of time where you will be allocated a slot.

The guidelines above and in store are designed to protect our customers and staff from COVID-19. We politely ask that you follow these instructions, sanitize your hands upon entering our store and be friendly and courteous to our staff and others.




Online orders
We will be continuing to fulfil orders placed on our online store. We are ensuring that fulfilment of orders is being undertaken in as safe a manner as physically possible, with an absolute bare minimum staff level operating from within a closed warehouse, with all hygiene protection measures that we have put in place since the beginning of the outbreak.



Delivery service
We are still shipping out orders on a daily basis. Please note that we may need to ship orders with multiple items from different locations, so items may arrive at different times.



Customer Services
Due to the impact of COVID-19, we are operating reduced hours in which our phone lines will be open. Please contact us 10:00-16:00 Monday - Friday on 01382 225619, or you can get in touch using the contact form on our website, create a live chat ticket, or email us directly at ask@kennysmusic.co.uk.

There may be a delay in getting back to you due to reduced staff levels. We are working hard to bring you the best service possible, and we apologise for the inconvenience this may cause.



Thank you for your understanding and continued support through this difficult time, and please stay safe

Posted in News By

Kenny's Music



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